FAQ’s

• Why does the rope get stuck?
• How do I upgrade my MR400
• My ascender slides on the rope, why?

Mr Ronin Warranty:

Mr Ronin products and accessories are guaranteed against manufacturing defects 90 days from the original date of purchase. Mr Ronin's sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Ronin's sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. Mr Ronin assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Ronin be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. This product is not warrantied against user repairs and user repairs will result in voided warranty. Only Mr Ronin or persons licensed by Mr Ronin, are certified to open up the ascender. An unauthorized opening of an ascender will result in voided warranty. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees.